Privacy Policy

Overview

OpenHeart ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the OpenHeart mobile application.

Our guiding principle is simple: your personal data belongs to you. We have designed OpenHeart to store as much data as possible locally on your device, minimizing what we ever see or handle on our end.

Information We Collect

Data Stored on Your Device

The following information is stored locally on your device and never transmitted to our servers:

• Your name and your partner's name (as entered during onboarding)
• Your relationship goal and onboarding preferences
• Session history, completed questions, and milestone progress
• App settings and preferences

Data We May Collect

If you contact us through the in-app support form or via email, we collect the information you provide (name, email address, and message content) solely to respond to your inquiry.

Anonymous Usage Analytics

We may collect anonymous, aggregated analytics data (such as which categories are most popular or how often the app is opened) to help us improve the product. This data contains no personal identifiers and cannot be traced back to you.

How We Use Information

We use the information we collect only for the following purposes:

• To provide, maintain, and improve the OpenHeart app experience
• To respond to support requests and inquiries
• To understand how our app is used at an aggregate level
• To send important service-related notices (if you have opted in)

We do not use your data for advertising, and we do not sell your data to any third parties — ever.

Data Sharing

We do not share, sell, rent, or trade your personal information with any third parties for their commercial purposes.

We may share information in limited circumstances:

• Legal requirements: If required by law or to protect the rights and safety of our users.
• Service providers: Trusted vendors who assist us in operating the app, bound by confidentiality agreements.
• Business transfers: In the event of a merger or acquisition, data may be transferred as part of that transaction.

Data Security

We take data security seriously. Personal data stored on your device is protected by your device's native security (including encryption on supported devices). We use industry-standard measures to protect any data that flows through our systems.

However, no method of transmission or storage is 100% secure. If you have concerns about specific data, please contact us.

Your Rights

You have the right to:

• Access and review the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Reset all locally stored app data via the app's Settings screen
• Opt out of any non-essential data collection

To exercise any of these rights, please contact us at support@openheart.app.

Children's Privacy

OpenHeart is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top. We encourage you to review this page periodically. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

Email: support@openheart.app
Website: Contact Form